The user flow

Based on the flowchart in the image, here's an explanation of the user flow for the scheduled payment service in the banking app:

Main Flow:

• User starts at the banking app home screen
• User selects "New scheduled payment" option
• Process task phase begins where user:
• Selects the service (electricity, water, etc.)
• Enters the service ID number
• Creates a description for the payment
• Review phase where user checks all entered data
• Accept phase with confirmation screen displayed

Alternative Paths:

• From the home screen, users can view all their scheduled payments
• During data entry, the system shows "Correct data to continue" when valid or "Cancel process" options
• During processing, three possible outcomes are shown:
• "Correct data to continue" (success path)
• "System error" (failure path)
• "Cancel process" (user-initiated exit)
• After confirmation, users can review details, confirm, edit, or cancel the payment

This flow is designed to guide users through scheduling utility payments (electricity, water, or other services) in a structured, step-by-step process with appropriate feedback and options at each stage.